Privacy Policy

Stratus Cloud Technologies ยท Last updated July 2, 2026

Stratus Cloud Technologies (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our services, you agree to the practices described below.

Information We Collect

  • Account information you provide when you create or manage an account, such as your name, email address, and mobile phone number.
  • Authentication data used to verify your identity and secure your account, including verification and two-factor authentication (2FA) codes.
  • Usage and device information generated automatically when you interact with our services.

How We Use Your Information

  • To create, secure, and manage your account.
  • To deliver account security notifications, including verification and 2FA codes.
  • To respond to your requests and provide customer support.
  • To comply with legal obligations and protect against fraud or misuse.

Mobile / SMS Communications

Stratus Cloud Technologies collects your mobile phone number to send account security notifications, including verification and two-factor authentication (2FA) codes. We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Phone numbers may be shared only with our SMS delivery provider solely to transmit these messages on our behalf.

Message frequency varies based on account activity. Message and data rates may apply. Reply STOP to any message to unsubscribe, or HELP for assistance. For questions, contact us at 843.894.5000.

How We Share Information

We share personal information only as described in this policy: with service providers who process data on our behalf (such as our SMS delivery provider) under confidentiality obligations, and when required by law or to protect our rights, users, or the public. We do not sell your personal information.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

  • You may opt out of SMS messages at any time by replying STOP.
  • You may request access to, correction of, or deletion of your personal information by contacting us.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or your information, contact Stratus Cloud Technologies at 843.894.5000.